Service and Support

7star Service

Based on the principles of professional,focusing and quality first,we are doing our best to offer customers the best service and best experience.Whenever you need help,when an idea needs to be realized,when a living stage needs to be installed,when a system needs to be adjusted,when on-site maintenance is needed...we hope we can be the first one you can think of.We want to help you success!

7 Star Service

①Free sample available

②Multi Language support:English,Spanish,Japanese,Arabic,Russian,Korean,French

③Each year publish 3-5 new product to boost competitiveness

④100% responsibility for every order with 100% QC before shipment

⑤Professional training support: On-site training or factory training

⑥7x24H remote technical support,International installation team available

⑦Multi-language video manual,2D CAD drawing and 3D simulation

After-sales service:

Good customer service-MPLED

①Warranty:2-5 years full screen warranty,lifelong technical support.

②7 ×24h  Online Remote Free Technical Service

③Provide on-site guidance,installation and operate training services for the customer

④Return to Factory Repair Service

⑤Within warranty,you have right to ask for new production for free when LED screen has widespread failure and unrepairable by us(except for man-made damage or natural disaster)

Maintenance Centre:

Local technical support-MPLED

Global Headquarters-Shenzhen,China

ADD:Blog B, Building 10, Huafeng Industrial Zone, Fuyong, Baoan,Shenzhen, Guangdong Province. 518103

TEL:+86 15817393215

USA Maintenance Centre

ADD:9848 Owensmouth Ave Chatsworth CA 91311USA


Indonesia Maintenance Centre

ADD:Komp.taman duta mas blok b9 no.18a tubagus angke,jakarta-barat

TEL:+62 838-7072-9188